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COMMUNICATING IN THE 21ST CENTURY + ISTUDY VERSION 1 REGISTRATION CARD
Author/Editor: EUNSON
Published: 01/01/13
Published by: JOHN WILEY & SONS AUSTRALIA LTD
ISBN: 9781118554159
Media: paper back
Edition: 3rd
This value pack includes: Communicating in the 21st Century (isbn 9781742166179) and IStudy Card (isbn 9781118507575)
Chapter 1 Communication today; Chapter 2 Document design and graphic communication; Chapter 3 Doing and using research; Chapter 4 Letters, emails and memos; Chapter 5 Reports and proposals; Chapter 6 Online writing; Chapter 7 Academic writing : the essay; Chapter 8 Nonverbal communication; Chapter 9 Interpersonal skills 1 : emotional intelligence, self-talk and assertiveness; Chapter 10 Interpersonal 2 : listening, questioning and feedback; Chapter 11 Oral communication; Chapter 12 Argument: logic, persuasion and influence; Chapter 13 Negotiation skillsChapter; 14 Conflict management; Chapter 15 Intercultural communication; Chapter 16 Organisational communication; Chapter 17 Public communication; Chapter 18 Team communication; Chapter 19 Communicating in meetings; Chapter 20 Employment communication; Chapter 21 Social media.
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