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Shopping Information

Pricing Policy
Postage & Handling
Overseas Orders
Gift Vouchers
How to order
Payment methods
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Privacy Policy

Shopping info

Ordering from the Medical Book Centre is easy. We offer a range of shopping options to suit your particular needs and situation. Customers can shop online, or place an order by phone, fax, mail or email. We deliver throughout Australia. Payment can be made by credit card, by bank transfer, or by cheque/money order. These options are explained in greater detail in HOW TO ORDER and PAYMENT METHODS below.

Once you have found the items you are looking for, simply click on Add to Basket next to the price that applies to you. This will take you to your shopping basket where you can see all of the items you have selected and the quantities you have indicated. You can remove an item from your basket at any time by changing the quantity to 0 (zero) and clicking on the Refresh button at the bottom of the screen. You can then continue shopping or proceed to the order screens. The first screen requires you to enter your contact details and select a method of payment. Please ensure the email address you provide is correct as an automatic email confirmation message will be sent to you upon completion of your order. If you have selected a discounted price, the next screen will ask for information to confirm your eligibility for that discount. Please fill in all necessary spaces as discounts will not be given if the information is not provided. If you have chosen to pay offline a confirmation screen will then appear. Please print out the order form. Once you have received confirmation of the order including postage charges from us, forward the order form to the shop with your method of payment. If paying online, a secure screen will prompt you for your credit card details. Fill out this screen and click Process to complete your order.

Orders can be placed with us by phone, fax, mail or email. Credit card details for payment must be supplied when you place your order. Alternatively you can send a cheque or money order made out to Medical Book Centre. Direct deposit is also available on request. See Payment Methods below for more detail.

For your convenience we offer a range of payment options. We accept payment by credit card (Visa, Bankcard, MasterCard, and American Express). We accept payment by cheque or Money Order (made payable to Medical Book Centre) and by Direct Deposit. If you would like to make payment by Direct Deposit please contact us for our bank account details.
If you are paying by cheque/money order or direct deposit we will let you know the total cost of your order (including postage and handling, if the order is to be delivered). Your order will not be dispatched until the cheque/money order has been received or confirmation of direct deposit has been made.

The Medical Book Centre sells most titlesi at the recommended retail price (RRP) or less. On our website, four price categories are listed for each item we sell. These four prices are based on the RRP of the title when the most recent shipment of that title was receivedii. The four prices are calculated as follows:

  1. RRP (as set by publisher)
  3. STUDENT (RRP-10%)
  4. GREEN CARD (RRP-15%)

In certain cases the listed price of an item will be the same for all four price categories. This will be the case for:

  1. medical equipment/accessories and diagnostic sets
  2. nett items
  3. sale items already marked down
  4. items marked down as part of a special offer or promotion

Proof of eligibility will be required for a discount to apply.

Every effort is made to ensure that the prices listed on our website are correct. Book prices, however, are set by publishers and are subject to change without notice. Should any price change by more than 5% of the price listed on the website we will confirm the price with you before proceeding.

Prices on bulk orders are negotiable.

i Titles ordered from overseas suppliers and from a small number of local suppliers may incur surcharges

ii Book prices are set by publishers and may change without notice from shipment to shipment.

All prices posted on the Medical Book Centre website include the 10% Goods & Services Tax (GST) set by the Australian Government. Export sales are GST exempt.

The Medical Book Centre sends orders within Australia and overseas via Australia Post. Postage and handling is charged in accordance with their published rates based on destination and weight. The postage and handling fee will be calculated as follows:

Brisbane: $8.00 for all orders under 20kg in total weight posted to a Brisbane address.

All other regions: For orders posted anywhere else in Australia, Australia Post's economy parcel rates for that weight and destination apply.

Special Delivery
Special delivery using any of Australia Post's other parcel delivery services, e.g. Express Post is available on request. The cost will be Australia Post's published rate for that service.

Orders that are in stock will be posted within 48 hours (if payment is by credit card). Orders that are not in stock, in most cases, will be posted within 5 working days if they are available in Australian warehouses. Orders awaiting delivery of books from overseas can be delayed by 2-8 weeks. If an order or part of an order is not in stock we will notify you as to the expected delay and confirm whether you still wish to proceed with the order. If you are paying by cheque/money order or direct deposit your order will not be dispatched until the cheque/money order has been received or confirmation of direct deposit has been made.

If you are unhappy with your purchase, the Medical Book Centre will accept the goods for return and issue you with a credit note, provided that:

  1. Receipt/s are presented as proof of purchase
  2. Goods are returned in mint condition
  3. Goods are returned within 2 weeks of purchase
All returns incur a $5 administrative fee.


If necessary, you may cancel all or part of your order provided you contact us before your order has been dispatched.

The Medical Book Centre accepts overseas orders from New Zealand only. Orders can be placed using any of our ordering options - online, phone, fax, mail or email. Payment can be made by credit card, cheque, (made payable to Medical Book Centre), by bank draft or by direct deposit (bank details will be supplied on request). We will let you know the total cost of your order (including postage and handling by registered post only). Your order will not be dispatched until the cheque/money order has been received or confirmation of direct deposit has been made.

For your peace of mind, our website uses a full-strength, secure server connection when receiving consumer data (including credit card details). All credit card transactions are conducted offline and do not involve the internet in any way.

Once received, card details are stored offline in a restricted area and treated with the utmost confidentiality.

We respect the privacy of all our customers and we are firmly committed to protecting our customers' personal information. The records we keep for the purposes of processing your order/s are not disclosed or sold to any other organization for any reason. The information collected from Medical Book Centre customers will only ever be used to enhance our understanding of their professional and/or educational interests and requirements and to enable us to communicate more effectively with them. We may disclose customers' contact details to external service providers (such as mailing contractors) but this information will only be provided to these agents under conditions of confidentiality to enable them to carry out the functions they have been contracted to do on our behalf.

What can I buy at the Medical Book Centre?
The Medical Book Centre stocks a comprehensive range of medical and allied health titles, textbooks, CD-ROMs, and the latest releases from Australia and overseas. The Medical Book Centre also carries a large range of medical equipment including stethoscopes, sphygmomanometers and diagnostic instruments, as well as a colourful collection of medical charts, models, study aids, patient-education resources, a selection of medically-themed giftware, health products (including the best chocolate on the planet), and some fun novelty items.

How do I become a Green Cardholder?
Click here for details on how to become a Green Cardholder.

What if I don't want to order online?
Orders can be placed with us by phone, fax, mail or email. Credit card details for payment must be supplied when you place the order. If paying by cheque or money order we will let you know the total cost of your order and you can send a cheque or money order for this amount made out to Medical Book Centre. Payment can also be made by direct deposit to the Medical Book Centre's bank account. Contact us and we will give you the account details.

What if I don't want to pay online?
The Medical Book Centre website is secure and customers need not be concerned about supplying credit card details online. However, please feel free to submit your order online and make alternative arrangements for payment. For the full range of payment options see PAYMENT METHODS above.

Are Gift Vouchers available?
Yes, Medical Book Centre gift vouchers make an ideal gift, and are available. For more information click here.

Greencard Application Form
Order Form

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The Medical Book Centre has made every reasonable attempt to ensure that material contained on this website was correct at the time it was created and last modified. We accept no responsibility for any inaccuracy held within the website. The Medical Book Centre reserves the right at any time to make changes to the content of this website.